Privacy Policy
Last updated: June 1, 2025
How we protect your data
We collect, use, and safeguard your information in line with applicable laws and our commitments to you.
Quick Reference Guide
Introduction
PulsairSocial ("we", "our", or "us") provides social media analytics and engagement services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. We are committed to protecting your privacy and handling your information in accordance with applicable laws.
Personal Information We Collect
Information You Provide Directly
- Name, email address, and contact details when you create an account
- Billing and payment information when you subscribe to our services
- Social media account information when you connect platforms
- Communications with us, including support requests and feedback
- Employment information (if applicable)
Information Collected Automatically
- Browser type, device type, operating system, and language preference
- IP address and device identifiers
- Date and time of visits, referring URLs, and usage data
- Cookies and similar tracking technologies (see below)
Social Media Data
- Public social media posts and engagement metrics
- Audience insights and analytics
- Content performance data
- Platform-specific metrics and analytics
How We Use Personal Information
- To provide, operate, and maintain our services
- To process transactions and manage subscriptions
- To communicate with you about your account and our services
- To analyze and improve our platform and user experience
- To comply with legal obligations and enforce our terms
- To detect, prevent, and address fraud or security issues
- For marketing and promotional purposes (with your consent, where required)
How We Share Personal Information
- With service providers who help us operate our business (e.g., payment processors, hosting, analytics)
- With business partners, affiliates, and advisors as necessary
- With authorities or third parties to comply with legal obligations or protect our rights
- In connection with a business transaction (e.g., merger, acquisition, asset sale)
- With your consent or at your direction
Cookies and Third-Party Services
We use cookies and similar technologies to enhance your experience, analyze usage, and deliver relevant content. You can manage your cookie preferences through your browser settings. Third-party services (such as analytics and advertising partners) may also use cookies and collect information as described in their own privacy policies.
- Types of cookies: essential, performance, functionality, and targeting
- Third-party cookies may be used for analytics and advertising
- You can opt out of non-essential cookies at any time
Analytics
We use analytics tools to understand how users interact with our website and services. These tools collect information such as your IP address, device information, and usage data. Analytics data is used in aggregate to improve our services and is not used to identify individual users.
Legal Basis for Processing
If you are located in the European Economic Area (EEA) or United Kingdom (UK), we process your personal information based on the following legal grounds:
- Performance of a contract (to provide our services)
- Compliance with legal obligations
- Our legitimate interests (e.g., improving our services, preventing fraud)
- Your consent (for marketing and non-essential cookies)
International Data Transfers
All personal information collected by PulsairSocial is stored and processed in the United States, specifically using cloud infrastructure in the US-Central region. If you are located outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction. By using our services, you consent to this transfer, storage, and processing of your information in the United States.
How We Protect and Store Your Personal Information
We implement technical and organizational measures to safeguard your information, including encryption, access controls, and regular security reviews. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
We retain your personal information only as long as necessary for the purposes described in this policy or as required by law.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
To exercise your rights, please contact us using the details below. We may need to verify your identity before fulfilling your request.
Use by Children
Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete such information.
Changes to this Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page, with the effective date indicated at the top. We encourage you to review this policy periodically.
How to Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Email: support@fusionleap.io
Address: FusionLeap Digital LLC, 3400 COTTAGE WAY STE G2, SACRAMENTO, CA 95825, UNITED STATES