Pulsair Documentation
AI Reply Assistant
Get AI-powered response suggestions tailored to your brand's voice. Our Reply Assistant analyzes negative mentions and suggests empathetic, on-brand responses that match your communication style—helping you respond faster and more effectively.
AI analyzes mentions and suggests responses that match your brand's tone and voice, with context-aware suggestions for negative feedback.
Respond to customer feedback faster with responses that sound like your brand, not a robot. Maintain consistency across all customer interactions.
When viewing mentions or comments, click 'Get AI Suggestions' to see response options. Customize your brand voice in settings to ensure suggestions match your style.
Pro tip: Train the AI on your past responses to improve suggestion accuracy. The more you use it, the better it gets at matching your brand voice.
