Pulsair Documentation
Crisis Alerts
Automated alerts via Slack or Email when negative sentiment spikes by more than 20% in an hour. Get instant notifications so you can respond to potential crises before they escalate. Never be caught off guard.
Real-time monitoring detects sudden spikes in negative sentiment (20%+ increase in an hour) and sends immediate alerts via Slack or Email.
Catch potential PR crises early. Respond before negative sentiment goes viral and causes lasting damage to your brand reputation.
Configure alerts in Settings > Notifications. Set your threshold (default 20% spike), choose Slack or Email delivery, and select which platforms to monitor.
Pro tip: Set up Slack alerts for your team channel so everyone is notified instantly. Combine with AI Reply Assistant for rapid response to crises.
